Olivia & Sam
2mRe: First dance and timings
Thanks, that all sounds perfect…
Bring email and text messages into one inbox, reply with the full client history in view,
and give your whole team the context to keep every booking moving.
Prefer a guided walkthrough? Request a demo
Your conversations, already connected
DJ Teams brings inbound and outbound email and SMS into a single inbox, automatically linking each thread to the right lead or contact, and keeps the conversation beside the booking details your team needs.
Inbox · 18
Olivia & Sam
2mRe: First dance and timings
Thanks, that all sounds perfect…
Daniel Reed
18mSaturday availability
Hi, are you available for…
Priya Shah
1hDeposit received
Brilliant, thank you!
Northbrook Events
3hUpdated access details
Please use the east entrance…
First dance and timings
Quick summary
Reply todayFirst dance confirmed. Couple has asked whether venue access at 5pm leaves enough setup time.
From new message to next action, keep the booking moving.
Follow the same flow your team uses every day, with each interaction tied back to the people and events it belongs to.
Professional communication without another disconnected tool.
Use the channels your clients prefer while the CRM quietly keeps the context, history, and next action together.
Connect Gmail, Microsoft 365, Exchange, or another email account and bring client conversations into the CRM without changing how you work.
Build reusable email and SMS templates, add personal details automatically, and finish email with the right signature.
Shared conversation history helps colleagues pick up a client enquiry without asking for a recap or searching through another inbox.
Create follow-up tasks while composing an email, or use an AI-suggested next step when quick inbox summaries are enabled.
Meet clients wherever they choose to message.
We’re working towards bringing more social conversations into the same connected communication history.
Bring WhatsApp conversations into the inbox alongside email and SMS.
Keep Facebook business messages connected to the right lead or contact.
Turn Instagram enquiries into connected conversations your team can follow.
DJ Teams brings email and SMS conversations into the inbox. Calls can also be logged against leads and contacts, so the wider communication history remains complete.
You can connect Gmail, Microsoft 365, Microsoft Exchange, or another compatible email account. Mailboxes can be personal to a team member or shared with colleagues.
Yes. Reply, reply all, or forward email with attachments, templates, signatures, CC, and BCC. SMS conversations can be answered by text from the same inbox when an active SMS channel is connected.
Communication threads can be connected to a lead or contact. The inbox shows the linked record, and the same communication history is available from that record inside the CRM.
Yes. Search message content and client details, filter unread, sent, or archived conversations, and create colour-coded tags that suit the way your business works.